📄️ Getting Support
How to reach the Symphony Core team — the address to use, what to include, response times, and what support covers.
📄️ Own Your Business Email
Why owning business email on your own domain with Google Workspace improves professionalism, security, and control.
📄️ WhatsApp API vs App
The difference between the WhatsApp Business API in Symphony Core and the WhatsApp app on your phone.
📄️ Share Google Business Profile Access
Grant Symphony Core manager access to your Google Business Profile so we can optimize your local listing.
📄️ Connect a WhatsApp Number
How to bring a WhatsApp phone number onboard so it works inside your CRM — what you provide, what we handle.
📄️ Why Emails Look Different
Automated emails from your CRM send through a dedicated sending subdomain for deliverability, so the technical 'from' details can look slightly different — here's why that's normal and good.
📄️ CRM Email vs Google Workspace
Your CRM sends automated marketing and reminders; Google Workspace is your one-to-one business inbox. Here's why you want both and which to use for what.
📄️ CP575 & A2P Registration
To send business SMS in the US you must register with carriers using your exact IRS legal name and EIN. The CP575 is the letter that proves them — here's what it is and how to supply it.
📄️ Share Domain Access — Namecheap
How to give Symphony Core what we need to set up your website and email DNS when your domain is at Namecheap.
📄️ Share Domain Access — Cloudflare
How to grant Symphony Core access to manage your DNS when your domain uses Cloudflare.
📄️ Prepare Domain Transfer-Out
The steps to move your domain registration away from Cloudflare Registrar to another registrar, cleanly.
📄️ Grant Meta Business Manager Access
How to add Symphony Core as a partner on your Meta (Facebook/Instagram) Business Manager so we can run ads, messaging, and WhatsApp.
📄️ Offboarding
What to expect if you end your Symphony Core engagement — your data, your accounts, and a clean handover.
📄️ Payments & Invoicing
How to take payments and send invoices from your CRM, and which payment providers are supported.
📄️ Connect Square
How to connect your Square account to your CRM so you can take online and invoice payments through Square.